Terms of service

Terms of Service

Last updated: September 4, 2026

Welcome to OSIVANE. By accessing or purchasing from our website, you agree to these Terms of Service.

1. General

OSIVANE operates this online store and provides products and services to customers through our website.

Throughout these Terms, the words “we”, “us”, “our”, and “OSIVANE” refer to OSIVANE.

By using our website or purchasing from us, you agree to these Terms of Service and any policies referenced here.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update information, or change product availability at any time.

3. Pricing

All prices displayed on our store are subject to change without notice.

The price charged for an order will generally be the price displayed at the time the order is placed, except where an obvious pricing or listing error has occurred.

Applicable taxes, duties, shipping charges, or other fees may apply depending on the customer’s location.

4. Orders

We reserve the right to refuse or cancel an order where permitted by law, including where:

  • Product availability has changed
  • There is an obvious pricing or listing error
  • We suspect fraudulent or unauthorized activity
  • Shipping information is incomplete or invalid
  • An order violates our policies

If we cancel an order after payment has been received, we will issue an appropriate refund.

5. Payments

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate billing and payment information.

6. Shipping

Shipping and delivery are subject to our Shipping Policy.

Delivery estimates are estimates only and may be affected by circumstances outside our control.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

8. Third-Party Fulfillment

Some products may be fulfilled and shipped by third-party suppliers or fulfillment partners.

This allows us to offer products from different fulfillment locations and shipping networks.

9. Intellectual Property

All content on this website, including our branding, logo, text, graphics, images, and other materials, is owned by or licensed to OSIVANE unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without permission.

10. Prohibited Use

You agree not to use our website for unlawful purposes or to interfere with the operation or security of our website.

You may not attempt to gain unauthorized access to our systems, submit fraudulent orders, or use our website to violate applicable laws.

11. Disclaimer

To the extent permitted by applicable law, OSIVANE provides the website and its content on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited.

12. Limitation of Liability

To the maximum extent permitted by applicable law, OSIVANE will not be responsible for indirect or consequential losses arising from the use of our website or products.

This limitation does not apply where liability cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on our website with a revised “Last updated” date.

14. Contact

If you have questions about these Terms, contact:

OSIVANE
Email: support@osivane.com